Terms of Service
Effective Date: July 20, 2026 | Last Updated: August 2, 2026
Welcome to Grooviq. These Terms of Service ("Terms") govern your access to and use of the Grooviq mobile application (the "App") operated by Grooviq Corp, a Delaware corporation based in San Francisco, California ("Grooviq," "we," "our," or "us"). By creating an account or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.
1. Eligibility
You must be at least 18 years of age to use Grooviq. By using the App, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. We reserve the right to request proof of age and to terminate accounts if we have reason to believe a user does not meet this requirement.
2. Account Registration
To use the App, you must create an account and provide accurate, complete, and current information, including your name, email address, and responses to our personality assessment. You agree to:
Provide truthful and accurate information during registration and while using the App.
Maintain the security of your account credentials and not share your login information with others.
Notify us immediately of any unauthorized access to or use of your account.
You are responsible for all activity that occurs under your account.
3. Description of Services
Grooviq is a community platform that connects board game enthusiasts for in-person meetups. Our services include:
A personality-based matching system that uses the Big Five personality model, combined with your game preferences and location, to suggest compatible groups of players.
Events organized by Grooviq at partner venues in supported areas (currently the San Francisco Bay Area, with expansion to additional cities over time).
Tools that allow users to create and host their own events ("User Events"), either as private, invite-only gatherings or as public events discoverable by other users, at venues chosen by the host, including private residences.
Social features, including event message boards, host-to-guest messages, event coordination tools (such as potluck and bring lists), ratings of events and other users, connections with compatible players, and activity-based points and leaderboards.
Points, XP, badges, and leaderboard standings have no monetary value, cannot be redeemed or transferred, and may be adjusted or reset by Grooviq at any time.
Grooviq organizes certain events and provides tools for users to organize their own, but we do not host, supervise, or control the events themselves. All in-person interactions occur at the discretion and responsibility of the participating users.
4. User-Hosted Events
If you create or host a User Event, you are solely responsible for that event. As a host, you agree to:
Provide accurate information about your event, including its location, date, time, games, and any cost to attend.
Ensure that your event and venue comply with all applicable laws and regulations, including those governing private gatherings, noise, occupancy, and the service or consumption of alcohol.
Obtain any permissions necessary to use your chosen venue.
Treat guests respectfully and manage your event responsibly, including the use of any host tools we provide.
Grooviq does not vet, inspect, or approve venues for User Events, does not verify information provided by hosts, and is not a party to any arrangement between hosts and guests. Hosts are not employees, agents, or representatives of Grooviq.
We reserve the right to remove any User Event from the App, or to cancel it and notify or refund guests, if we believe it violates these Terms or poses a risk to users.
5. Paid Events and Payments
Hosts may be able to charge an admission price for their User Events, where this feature is available. Payments are processed by Stripe, our third-party payment processor.
Hosts. To receive payouts, you must complete onboarding with Stripe and agree to the Stripe Connected Account Agreement, including the Stripe Terms of Service. Paid hosting may be limited to certain countries. Guests pay the price you set; Grooviq deducts a platform fee and payment processing costs from your payout, as disclosed in the App when you create a paid event. Payouts are issued after the event takes place. You are solely responsible for any taxes arising from amounts you receive.
Guests. When you join a paid event, the price shown is the total amount you pay. Your payment may be authorized when you join and captured in connection with the event.
Refunds and cancellations. If a host cancels an event, guests receive a full refund. Guests who cancel their attendance sufficiently in advance of the event, as specified in the App, receive a full refund. Except as described in these Terms or required by law, payments are otherwise non-refundable.
Event disputes. If an event does not take place or materially differs from its description, guests may report the issue through the App within the dispute window specified in the App (currently 48 hours after the scheduled event). We may withhold, freeze, or reverse host payouts while a dispute is investigated, and may issue refunds where we determine they are warranted. Our determination of payment disputes between hosts and guests through the App is final. We may deduct refunds, chargebacks, and related processing costs from host payouts.
No circumvention. If you charge admission for an event organized through the App, you must collect it through the App's payment features. You may not use the App to solicit off-platform payment of admission fees.
6. User Conduct and Community Guidelines
Grooviq is built on trust and respect. We have no tolerance for objectionable content or abusive behavior. By using the App, you agree to:
Treat other users with respect and courtesy, both within the App and at in-person events.
Use the App only for its intended purpose of connecting with others for board game meetups.
Provide honest and fair ratings of events and other users.
Respect the privacy of other users and not share their personal information, including event addresses, without consent.
You agree not to:
Harass, threaten, stalk, or intimidate any other user.
Use the App for any commercial purpose, including solicitation, advertising, or promotion of goods or services, except that hosts may charge admission for their own User Events through the App's payment features.
Create fake accounts, impersonate others, or misrepresent your identity or affiliation.
Post or transmit any content that is unlawful, harmful, defamatory, obscene, hateful, sexually explicit, or otherwise objectionable.
Attempt to gain unauthorized access to other users' accounts or any part of the App's systems.
Use the App to facilitate any illegal activity.
We reserve the right to investigate violations and take appropriate action, including removing content, cancelling events, and warning, suspending, or terminating accounts.
7. Content Moderation, Reporting, and Blocking
We use a combination of automated systems, including artificial intelligence, and human review to detect and act on content that may violate these Terms. Content that is flagged may be automatically hidden pending review.
You can report objectionable content or abusive users directly in the App, and you can block other users. We review reports and act on them, including by removing content and ejecting users who violate these Terms. Hosts have tools to moderate content and manage guests within their own events.
We may remove or restrict any content at any time, with or without notice, if we believe it violates these Terms or is otherwise harmful to the Grooviq community.
8. Safety and In-Person Meetups
Your safety is important. Grooviq does not conduct background checks on users, does not verify user-provided information, and does not supervise events. User Events may take place at private residences that Grooviq has not vetted or inspected. When attending meetups, we recommend that you:
Meet in public places, especially for initial meetups with new groups.
Inform a friend or family member of your plans, including where you will be and who you will be meeting.
Trust your instincts—if something feels uncomfortable, leave the situation.
Report any concerning behavior to us immediately through the App or at support@grooviq.com.
Grooviq is not responsible for the conduct of any user, whether online or offline, or for any food or beverages served or shared at events. You interact with other users, and attend events, at your own risk.
9. User Content
You may submit content to the App, including profile information, posts, images, messages, ratings, event descriptions, and other materials ("User Content"). You retain ownership of your User Content, but by submitting it, you grant Grooviq a non-exclusive, worldwide, royalty-free license to use, host, display, reproduce, and distribute your User Content solely for the purpose of operating, promoting, and improving the App.
You represent and warrant that you own or have the necessary rights to submit your User Content and that it does not violate these Terms or any applicable law. We may remove or hide User Content as described in Section 7.
10. Intellectual Property
The App, including its design, features, content, and underlying technology, is owned by Grooviq and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on the App without our prior written consent. Third-party board game names referenced in the App are the trademarks of their respective owners; Grooviq is not affiliated with or endorsed by any game publisher.
11. Privacy
Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the App, you consent to the practices described in the Privacy Policy.
12. Disclaimers
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee the accuracy or completeness of any information provided through the App, including user profiles, personality assessments, event listings, and AI-generated content such as game-rules answers.
We make no representations or warranties regarding the compatibility of users matched through our system, the quality of any in-person interactions, or the suitability of any venue for any particular purpose. We do not vet, inspect, or approve venues for User Events, including private residences. While we vet partner venues for Grooviq-organized events, we do not guarantee venue conditions, safety, or the conduct of venue staff, hosts, or other patrons.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GROOVIQ AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP, ANY INTERACTIONS WITH OTHER USERS, ANY EVENTS ORGANIZED THROUGH THE APP, ANY PAYMENTS OR PAYOUTS, OR ANY INCIDENTS OCCURRING AT ANY VENUE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU HAVE PAID TO GROOVIQ, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
14. Indemnification
You agree to indemnify, defend, and hold harmless Grooviq and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the App, your conduct at events organized through the App, any event you host, your violation of these Terms, or your violation of any rights of another person or entity.
15. Termination
You may terminate your account at any time by deleting it through the App settings or by contacting us at support@grooviq.com.
We may suspend or terminate your account at any time, with or without cause or notice, if we believe you have violated these Terms or engaged in conduct that is harmful to other users or the Grooviq community. Upon termination, your right to use the App will immediately cease, and we may cancel any upcoming events you host and refund their guests.
16. Dispute Resolution
Informal Resolution: Before initiating any formal dispute resolution, you agree to contact us at support@grooviq.com and attempt to resolve the dispute informally for at least 30 days.
Binding Arbitration: If we cannot resolve a dispute informally, any dispute arising out of or relating to these Terms or the App shall be resolved by binding arbitration administered by JAMS in San Francisco, California, in accordance with its Streamlined Arbitration Rules and Procedures. The arbitrator's decision shall be final and binding.
Class Action Waiver: You agree that any dispute resolution will be conducted only on an individual basis and not as a class, consolidated, or representative action.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
18. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you through the App or via email. Your continued use of the App after such changes constitutes your acceptance of the revised Terms.
19. General Provisions
Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Grooviq regarding the App.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
20. Contact Us
If you have any questions about these Terms, please contact us at support@grooviq.com.